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How katana98 Handles Your Personal Data

Your account information stays with us — not sold, not shared without a reason. This privacy policy explains exactly what data we collect when you open an account, deposit via DANA, OVO or GoPay, and use the lobby, and how we keep that data…

Account data protectedDANA, OVO, GoPay wallet info securedNo data sold to third partiesYou can request data access anytimeCookie use disclosed clearly
katana98 How katana98 Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security is not a background task at katana98 — it is built into how accounts work. SSL encryption covers every page and every transaction reference that passes between your device and our servers. Here is what that means in practice for your account.

Encryption on Every Transaction

Every deposit reference from DANA, OVO or GoPay travels over an encrypted connection. We do not store raw payment credentials — only the tokenised confirmation your wallet sends back.

Cookie Control in Your Browser

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.

Account Security and OTP Verification

Login uses OTP verification sent to your registered number. If we detect an unfamiliar device or location, an additional check is triggered before access is granted to your account.

Data Retention and Deletion Requests

We keep your account and transaction records for as long as required under applicable regulations. Once that period ends, data is deleted or anonymised. You can request early review via the Help Centre.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about your data, want to correct account information, or need to request deletion, we have three ways to reach the right team. Response times vary by channel, but every request gets a real response — not an automated close.

Live Chat Open the chat widget inside your account dashboard. This is the quickest route for data access requests and account-linked questions about your DANA or OVO details.
Email Support Send a written request to our support email for formal data queries, deletion requests or concerns about how your GoPay payment records are stored and used.
Account Help Centre The Help Centre inside your account has a dedicated privacy section. You can submit a form there to update contact details, review stored data or flag a concern.

Common Questions About Your Privacy at katana98

These are the questions we hear most from people checking how their data is handled. Each answer reflects our actual practice — not a generic legal summary.

We store your name, email, contact number, and the payment method you register — such as DANA or OVO. Device identifiers and login session records are also kept for security purposes.

We do not sell your data. We share it only with service providers directly involved in running your account — such as payment processors handling your GoPay or DANA transactions — under strict data agreements.

Yes. Submit a data access request through the Help Centre inside your account, or contact us by email. We will confirm what data we hold and provide a copy within a reasonable timeframe.

Send a deletion request via email or through the Help Centre. We will process it in line with applicable regulations. Some records may need to be retained for the legally required period before full deletion.

We use session cookies for login and analytics cookies to improve the lobby experience. You can manage or block cookies through your browser settings, though some features may not work without session cookies.

We do not store your wallet PIN or balance. We hold only the tokenised transaction reference your e-wallet app sends us after a deposit or withdrawal confirmation is completed.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.