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What You Agree To When You Use katana98

These legal terms define how your account works, what data we hold, and what applies when you deposit via DANA, OVO, or GoPay. Availability depends on local law and is only valid in eligible regions — read this before you open an account.

Account TermsData & PrivacyEligibility by RegionDANA / OVO / GoPay RulesContact & Disputes
katana98 What You Agree To When You Use katana98
HOW WE HANDLE DATA

Account Security, Data Retention and Your Rights

Your account data is held against the e-wallet identity you register — DANA, OVO, or GoPay. We do not share personal data with third parties outside the payment verification chain. You can request a copy of your data or ask us to correct inaccurate records at any time through the Account Settings path or via email.

Data Retention

We retain your account and transaction records for as long as your account is active and for the period required after closure under applicable financial regulations. You may request details via email.

Cookies & Tracking

We use session cookies to keep your lobby state and wallet selection between pages. Analytics cookies help us understand which game categories you open first. You can adjust cookie preferences in your browser settings.

Account Security

Your login is protected by OTP verification tied to your registered mobile number. Never share your OTP. If you suspect unauthorised access, contact live chat immediately and we will freeze the account.

Correction Requests

If your name, wallet ID, or contact details on file do not match your DANA, OVO, or GoPay registration, submit a correction request via Account Settings before your next withdrawal.

LEGAL CONTACT PATHS

Reach Us About a Policy or Account Issue

If you have a question about these legal terms, a dispute over a transaction processed via OVO or GoPay, or a request to review your account data, our support team handles these directly. Use the channel that suits your situation — live chat for urgent account matters, email for formal written requests.

Team online

Live Chat

Open the chat widget from any page in your account. Use this for urgent policy questions, account access issues, or to flag a disputed DANA or OVO transaction in real time.

Email Support

Send a written request to our support address for formal data queries, account closure requests, or any legal notice you need documented and responded to in writing.

Account Help Centre

Log in and navigate to Account Settings to submit a data access or correction request directly. This path is the fastest for wallet verification and personal detail updates.

Common Questions About Your Legal Rights on katana98

These answers cover what most users ask about account rules, data access, and eligibility. If your situation is not covered here, reach out through live chat or email for a direct response.

Anyone who creates an account or uses the platform agrees to these terms. Eligibility depends on local law — where access is restricted by regulation in your region, the terms do not override that restriction.

Yes. Log into Account Settings and submit a data access request, or send a written request by email. We respond to data access requests within the timeframe required under applicable rules.

We retain transaction records for the period required by applicable financial regulations after account closure. Your personal data is not used for marketing after you close your account.

Each deposit or withdrawal via DANA, OVO, or GoPay is logged to your account wallet. Verified transactions are final. Disputed transactions must be raised through live chat with your e-wallet transaction reference.

If we update these terms and you do not agree, you should stop using the platform and contact us to close your account. Continued use after an update means you accept the revised terms.

Access depends on local law and eligible regions. We do not make claims about availability in specific provinces. Check current local regulations before registering or depositing via your e-wallet.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.